The evidence suggests that the optimal solution may be to combine multiple functionalities in a single, integrated system or modular platform. Flexible, scalable systems that enable companies to tailor their technology stack to their specific needs create a cohesive ecosystem that has the most impact, providing the necessary agility to make quick, accurate decisions.
A strategy for more digital transformation
For those committed to leveraging emerging technology who are yet to adopt, Epicor’s report emphasises the need to take a carefully considered and structured approach. What solution suits company goals, and where can it have the most impact? How sophisticated are current systems? What potential hurdles must be removed for everything to function smoothly, not least in upskilling staff?
The report found that the organisations surveyed have seen an average revenue growth of 19 per cent, yet a hire rate of just 11 per cent over the past three years – suggesting that revenue increases are not reliant on additional staff, possibly because of productivity improvements or other efficiencies.
Correspondingly, attitudes to increased automation are overwhelmingly positive, with more than half of respondents actively using these technologies in at least one supply chain management use case. Additionally, another 57 per cent of those yet to adopt are considering a switch by 2026.
For those, a pilot scheme can test out solutions, reveal potential problems and help staff prepare for a wider implementation and systemic change. These are big calls and, for that reason, choosing the right partner can make a huge difference to the outcome. Many transformations falter or make less of a difference than expected, leading to buyer’s remorse. Good providers offer customised advice based on the individual business, tailor solutions accordingly and provide ongoing support to iron out issues and maintain progress as updates become available. They can also help slow adopters overcome uncertainty about the benefits and ramifications of new technology.