Estate agency CRM platform, Rex Software, has announced the launch of Rex Hub, giving vendors real-time, self-serve access to information regarding their property sale.
From being able to track inspections and offers to marketing updates and performance insights, the platform humanises the digital-first experience, and allows agents to give their clients further involvement in the selling process.
Agents provide vendors with a unique and secure code that takes them to the portal in one click. They then have immediate access to critical campaign activity, documents, feedback, performance updates, offers and more.
Rex Hub puts the agent in control, with the ability to choose what the vendor sees during a property sale as well as the ability to customise the portal’s front end in their required colours and branding.
Complement agent-vendor relationships
Mark Hinkins, Commercial Director at Rex Software said: “As consumers, we are now accustomed to living in a digital age where we expect to be able to self-serve and gain access to information on demand. Vendors are no different.
“They want the ability to know information regarding their house sale without having to rely on the availability of their agent. This is why we have developed Rex Hub; it isn’t there to replace agent interaction with vendors, it’s there to complement that relationship with a 24/7 accessible service.
Tegan Doll from Key2Sale added: “Rex Hub is a user-friendly portal that gives vendors everything they need in one place, with real-time updates and clear visibility on feedback and marketing progress. It’s also a huge time saver for our team, making the whole reporting process more efficient and seamless.”