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    Home»Precious Metal»Support available for vulnerable customers in copper switch-off
    Precious Metal

    Support available for vulnerable customers in copper switch-off

    August 6, 20251 Min Read


    previously been raised about the potential impact of the switch-off on vulnerable customers who use analogue carephones.

    Those using the devices have been encouraged to get in touch with the Manx Telecom so action could be taken to make sure the services can continue.

    Josh Radcliffe from the firm’s future read team said lift emergency lines, personal alarms, and care monitoring systems were “vital lifelines for many”.

    It was important for customers to get in touch early to allow the time to “develop and implement the most suitable solution”, he said.

    This approach, he said, was “designed to prevent any service disruption and ensure continuity for all essential systems.”

    Other equipment that may be affected by the switch-off includes payment terminals and security systems.



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