Bybit says it has more than 60 million users worldwide and offers access to various cryptocurrencies.
“Bybit is solvent even if this hack loss is not recovered, all of clients assets are 1 to 1 backed, we can cover the loss,” Mr Zhou added.
The company said in a post on X, external that it had reported the case to authorities and that it was working “quickly and extensively” to identify the hackers.
Cryptocurrencies, which have become popular with investors, have sparked division as many criticise their value for being based purely on speculation, allowing their value to be easily manipulated.
Most recently, Donald Trump has been criticised for launching his own digital coin while saying he “doesn’t know much” about the cryptocurrency.
The digital coin called TRUMP appeared on his social media accounts ahead of his inauguration and quickly became one of the most valuable crypto coins, but has since fallen significantly in value.