A US fintech firm with its global headquarters in New York and bases in London and Singapore has bought a South West company that specialises in transforming customer communications for financial services and social sector firms.
Broadridge Financial Solutions has acquired Signal, based in Cheltenham, which provides a full suite of design, technology and consulting services that support omni channel communications for financial services and other firms.
Its proprietary technology and digital expertise help clients power their shift from legacy print to drive digitisation and enhance client engagement.
Signal provides an integrated shared service model to support in-house teams alongside specialist managed services, including fully outsourced print production.
Mike Sleightholme, president of Broadridge International, said: “This is an important step toward globalising Broadridge’s digital communications solutions to better serve our clients with operations outside North America.
“The combination of Signal’s digital-first communications and strong relationships with UK financial services firms along with our proven scale and regulatory domain expertise transforms our ability to serve our global clients and extend our footprint in Europe.”
Barney Hosey, CEO of Signal, added: “Growing expectations from both customers and regulators are driving the need to modernise and digitise the customer and investor experience.
“Broadridge is a trusted and transformative partner to clients who shares our commitment to innovation. Its focus on providing a more holistic global customer communications experience, while delivering greater value to clients means we are very much aligned.
“The leadership team and I are delighted to be joining Broadridge and enabling the expansion of its global capabilities to serve customers and investors around the world.”